Coming up with a reasonable and fair refund policy is weird especially when dealing with digital products. However, I think going by date of purchase is fair enough. The refund policy follows as below.
24-48 Hours After Purchase: You'll get a full refund if the file has not been downloaded. I understand emotional buying and buyer's remorse, so I'm not going penalize you for it. If the file has been downloaded, you will receive a coupon code, which will expire a year from the date of issuance.
Anything after 48 hours: You'll get a coupon code for the full amount of your purchase, which will expire a year after date of issuance.
Signed Books: No refunds. So, really think about that purchase.
Monthly Supporters: If you don't fill out the consent form 7 days after getting the reminder email, you'll get your initial donation amount fully refunded back to you. If you subscribe, and decide to cancel in 5 days, I'll give you you a full refund, but you lose access to all exclusive content immediately. If cancellation occurs beyond 5 days, you will not be refunded, however, you will have access to exclusive content until the next billing period.
Please do not hesitate to contact me about any questions you may have.